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  • Customer Service

    Posted: 11/08/2020

    If you are interested in an exciting and fast-paced career where you can solve problems, interact with others, book service calls, and have fun doing it, this is the job for you!

    Position Details:
    • Respond to incoming service requests via phone, email, and live chat
    • Book & schedule service calls while making our customers smile
    • Follow up on all customer inquiries
    • Conduct "Happy Calls" to our customers
    • Work with department managers to set up inspections and recommendations


    We are looking for:
    • An upbeat personality

    • Golden phone voice
    • Detail-oriented and solutions-oriented
    • Able to empathize with others
    • Excellent verbal communication skills

    • Computer proficiency
    • Able to perform under pressure
    • Experience supporting customers via phone, e-mail, live chat, and/or in-person


    Benefits:
    • Insurance for employee (health, dental, vision with additional cost for family members)
    • Monthly bonus opportunity
    • Monthly gym membership allowance
    • Ongoing leadership and occupational training
    • Quarterly company events—fishing, camping, pool party, baseball games, etc.


    Does this sound like a team you'd like to be a part of? If so, I'd like to invite you to begin our interview process:

    Take the 1st Challenge:
    • Call (512) 595-5350 and read the script below. You are the voice of our company so give it your all!


    Begin Script
    "Thank you for calling S & D Plumbing, this is [your name]. How can I make you smile today?"


    -pause-

    "Oh, goodness, that's not good! We're here to help in any way we can. Who do I have the pleasure of speaking with?"

    -pause-

    "You made the right choice by calling us today, we are here to assist in any way we can—please tell me more about what's going on."

    (Applicant: Leave your first & last name and a good callback number on this recording.)

    End Script

    2nd Challenge:
    • Click APPLY and upload your resume and/or complete application.
    *You MUST complete BOTH challenges to continue to the 3rd step of the interview process.


    Job Type: Full-time
    Salary: Starting at $13–$16/hour

     

  • Contact Us!

     

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    Greater Taylor Chamber of Commerce & Visitor Center
    1519 N. Main St.
    Taylor, Texas 76574

    Email: info@taylorchamber.org

    Phone: 512-352-6364